🚚 Shipping Policy

• Orders are processed within 1–3 business days.

• Delivery time is 3–7 business days, depending on your location.

• Shipping charges (if applicable) will be displayed at checkout.

• Once your order is shipped, you will receive tracking details via email or SMS.

Refund & Exchange Policy

Due to hygiene and safety reasons, jewelry items are generally non-refundable. However, we do accept returns or exchanges under the following conditions:

✅ Eligible Cases

• Product received is damaged

• Wrong item delivered

📌 Conditions for Return/Exchange

• Request must be raised within 24 hours of delivery

• Product must be unused and in original packaging

• An unboxing video may be required as proof

🔄 Exchange Process & Timeline

• Once your exchange request is approved, the reverse pickup (if applicable) will be arranged within 2–3 business days.

• After the product is received and inspected, the replacement product will be dispatched within 2–4 business days.

• The exchanged/replacement item will be delivered within 3–7 business days after dispatch.

👉 Overall, the complete exchange process may take approximately 7–10 business days, depending on your location.

💰 Refund Process

• If a refund is approved, the amount will be credited back to the original payment method within 5–7 business days.